Privacy Policy

Introduction

VortexLedger AG ("we," "us," or "our") operates the website vortexledger.pro (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Data Controller Information

The data controller for your personal information is VortexLedger AG, Registration Number FN265874a, located at Taborstraße 95, 4080 Linz, Upper Austria. For any privacy-related inquiries, you can contact us at privacy@vortexledger.pro or +43 732 6446632.

Data Collection

We collect several different types of information for various purposes to provide and improve our Service to you. The data we collect includes:

• Personal identification information (name, email address, phone number)
• Restaurant business information when you contact us for services
• Usage data including how you access and use our website
• Technical data such as IP address, browser type, and device information
• Communication data when you contact us via forms, email, or phone

How We Use Your Information

VortexLedger uses the collected data for various purposes including:

• To provide and maintain our digital marketing guide services
• To notify you about changes to our Service
• To provide customer support and respond to your inquiries
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service and detect technical issues
• To send you marketing communications about our services (with your consent)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications
• Contract: To perform our services and fulfil our contractual obligations
• Legitimate interests: To improve our services and website functionality
• Legal obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements. Contact information is typically retained for 3 years after last contact, whilst service-related data is retained for 7 years in accordance with business record-keeping requirements.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure (right to be forgotten)
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Data Security

The security of your data is important to us. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that any such transfers comply with applicable data protection laws and include appropriate safeguards.

Children's Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Supervisory Authority

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or the supervisory authority in your country of residence.